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  • What is the commission structure for Azara Credits?
    Commission Rate Base Commission Rate: Reseller will receive a 25% commission on the total value of new customers sourced for the first 12 months. Increased Rate: If customers are closed within 90 days of the Agreement Commencement Date, the commission rate increases to 30% for the first 12 months. Year 2: The commission rate will revert to 25% for all customer accounts sourced by the reseller. Year 3 and beyond: Reseller continues to earn 25% commission for as long as they maintain the customer account. Additional Revenue Opportunities One-time Setup Fees: Resellers can charge and retain up to 50% of setup fees, excluding engineering costs for integrations or customizations and white labeling, which are subject to a 30% margin for Azara. Resellers are responsible for customer onboarding. Margin on Credits: Resellers may add a margin on top of Azara's credit fees and retain 100% of the additional margin. All payments for services are billed directly to the customer by Azara, and commissions from the margin on credits will be transferred to the reseller. Consulting/Training/Workshops: Resellers can offer additional services such as consulting, training, or workshops and retain 100% of the revenue.
  • What are Reseller Earn-out Examples?
    Earn-Out Examples for Resellers Scenario Overview Resellers are rewarded with commissions based on the contract value of customers they bring to Azara. The examples below demonstrate potential earnings over the first three years, considering small, medium, and high average contract values (ACV). 1. Small Volume Reseller Average Contract Value (ACV): $10,000 annually Number of New Customers (Year 1): 5 Commission Rate: Year 1: 25% (standard) Year 2: 25% Year 3: 25% Year 1: Total contract value: $10,000 × 5 customers = $50,000 Commission (25%): $50,000 × 0.25 = $12,500 Year 2: Total contract value (assuming customers retained): $50,000 Commission (25%): $50,000 × 0.25 = $12,500 Year 3: Total contract value (assuming customers retained): $50,000 Commission (25%): $50,000 × 0.25 = $12,500 Total Earn-Out Over 3 Years: $37,500 2. Medium Volume Reseller Average Contract Value (ACV): $50,000 annually Number of New Customers (Year 1): 10 Commission Rate: Year 1: 25% (standard) Year 2: 25% Year 3: 25% Year 1: Total contract value: $50,000 × 10 customers = $500,000 Commission (25%): $500,000 × 0.25 = $125,000 Year 2: Total contract value (assuming customers retained): $500,000 Commission (25%): $500,000 × 0.25 = $125,000 Year 3: Total contract value (assuming customers retained): $500,000 Commission (25%): $500,000 × 0.25 = $125,000 Total Earn-Out Over 3 Years: $375,000 3. High Volume Reseller Average Contract Value (ACV): $100,000 annually Number of New Customers (Year 1): 20 Commission Rate: Year 1: 30% (for deals closed within 90 days) Year 2: 25% Year 3: 25% Year 1: Total contract value: $100,000 × 20 customers = $2,000,000 Commission (30% for deals closed within 90 days): $2,000,000 × 0.30 = $600,000 Year 2: Total contract value (assuming customers retained): $2,000,000 Commission (25%): $2,000,000 × 0.25 = $500,000 Year 3: Total contract value (assuming customers retained): $2,000,000 Commission (25%): $2,000,000 × 0.25 = $500,000 Total Earn-Out Over 3 Years: $1,600,000 Summary Small Volume Reseller: Total earnings of $37,500 over 3 years Medium Volume Reseller: Total earnings of $375,000 over 3 years High Volume Reseller: Total earnings of $1,600,000 over 3 years
  • What is the Ideal Customer Profile?
    SME/SMB: Medical, Retail, Finance, Professional Services (HR, Legal, RIA, Consulting) Company Size: 50 to 100 employees Geography: USA, Singapore and markets with high cost of labor Revenues: $10M-$50M Annual Revenues Profile: Broad staff of human reps with tedious document processing and Onboarding: 30-60 day sales cycle, 1-7 day onboarding Buying Persona Decisions Maker: Business Owner C-Suite VP Operations Managing Director Challenges: High overhead, cost of hiring, training, and turnover, Business transformation Motivations: Modernizing operations, Increase profitability, and productivity Use Cases: Customer Service, Sales Lead Capture Onboarding Lead Generation Document Processing Attitude: Too busy working on business, wants automation, doesn't care about AI - wants ROI Objective: Seeking automation solutions to reduce operational costs and drive revenue growth Awareness Level: Limited understanding of tech but recognizes its potential for business transformation and wants to leverage assuming its easy and low cost, low distraction, and easy onboarding Pain Points: Limited knowledge of tech, how to train AI agents, where to apply use cases, and its practical applications Unsure of where to start in their AI journey or how to grow into it Facing pressure from upper management to explore and implement AI solutions Uncertain about the ROI AI can deliver for their company Looking for a solution with a low barrier to entry to ease adoption to establish a quick win and grow USP: Achieve 80% of specific human tasks at only 10% of the cost. An opportunity to modernize operations, achieve significant cost savings, and boost revenues.
  • Example Profile of Our Ideal Customers
    Name & Title: Mark - The Modernizing Executive Age: 45 Role: C-Suite, Business Owner Occupation: Business Owner/Executive Annual Revenue of Business: $10-$50 million Education: Bachelor's degree in Business Administration Location: Second tier metropolitan area or region with a thriving business ecosystem. Characteristics: Ambitious: Mark has grand visions for his company and is on a constant lookout for ways to enhance growth and success. He's sales and relationship focused and is not technical but wants to leverage tech to grow. Code-avoidant: Doesn't want to get bogged down by code or building R&D outside his core competency, he seeks to harness tech to revamp and modernize his operations but doesn't want to invent or invest too heavily in ot. Strategic Thinker: Always several steps ahead, Mark is proactive, aiming to improve business processes to get the edge over competitors. Tends to use human manpower but get burned out with recruiting, hiring, training, and turn over. Results-oriented: Focused squarely on outcomes, he’s driven by achieving measurable results and elevating the profitability of his business.
  • What are customer pain points?
    Customer Pain Points Outdated Systems: Constantly bogged down by antiquated systems, human resource issues, and processes that are not defined, or are poorly executed which slow down progress and stifle results. Limited Resources: Despite sizable revenue, there are always budget constraints and resource limitations hindering scalability and rapid growth. Reached a plateau of revenue and growth because what worked before isn't working any longer. Changing Business Landscape: The fast-paced evolution of the business world means Mark struggles to keep his business strategies and operations updated. Efficiency and Productivity: With the current systems in place, achieving the desired levels of productivity and operational efficiency is a consistent challenge.
  • What's success look like?
    Customer Success: Success Story 1: Digital Transformation with Azara "Before Azara, our customer service department was overwhelmed with queries, leading to longer response times. With Azara's AI agents, we automated over 60% of our customer interactions, providing instant responses and significantly improving customer satisfaction." Success Story 2: Leveraging AI for Lead Generation "As a growing business, generating and managing leads was a Herculean task. With Azara, we saw a 40% increase in lead conversion rates within just three months. The AI-powered analytics and outreach strategies changed the game for us!" Success Story 3: Content Creation on the Fly "Our marketing team was spending countless hours on visa applications. Azara streamlined the process, saving our staff 80% of their time previously spent on tedious tasks so they can focus on more productive and meaningful work. Our staff and customers are far happier as well as a result. ​
  • ❌ Bad Fit for ICP
    💡 A bad fit for your ICP is when a potential customer or company doesn't align well with your ideal customer criteria. They might have different needs or be in an industry that your product or service doesn't serve effectively. Pursuing these leads can lead to inefficiencies, wasted resources, and lower chances of successful engagement. Revenue less than $1M: We might be able to sell a $99/mo or $499/mo plan package but there isn't much room to grow with professional services or setup. Businesses with revenues below $1 million may be price sensitive, have budget constraints, and won't necessarily be able to scale into larger ACV contracts. Small companies also tend to need more help and have higher expectations. Long Sales Cycles: Banking and financial institutions with more than 1,000 employees, will likely have longer sales cycles, may have different needs and structures, and require ISO certifications or On Prem which we do not currently support. Startups or Micro-enterprises: Very small companies or startups may not have budget. Low volume: Lack of Human Reps or Overly Narrow Staff: Companies that do not have a broad staff of human representatives may not require the type of solution we provide, especially if they rely heavily on automations.
  • ✅ Good Fit for ICP
    Good Fit ✅ 💡 A good fit for your ICP is when a potential customer or company closely matches the characteristics you've outlined for your ideal customer. They share the same needs, challenges, and goals your product or service can address. In other words, they are highly likely to benefit from your offer and are a great match for your business. Medium Enterprises: Note: 💡Buyers and Users may not be the same person! Retail, Finance, and Services Industries: Focus on businesses operating in the retail, finance, and services sectors as they are more likely to benefit from us. 50 to 100 Employees: Target companies with a staff size ranging from 50 to 100 employees, as this aligns with our ideal company size. We want customers that can spend $2/mo and more and not bat an eye. Much better to have 20 customers at $2k/mo than to have 2,000 customers at $20/mo Revenues Between $10M and $50M: Target businesses that have annual revenues falling within the specified range, as they are more likely to have the financial capacity for our solution. Broad Staff of Human Representatives: Look for companies with a diverse and broad staff of human representatives, as this matches with the solution that we provide. Sales Cycle of 30-60 Days: Focus on businesses that have a sales cycle ranging from 30 to 60 days, as our service is tailored to expedite the sales cycle and onboarding with 1-7 days.
  • How do payouts work?
    Receive substantial commissions from the credit consumption revenue of your referrals. Additionally, earn from upcharges on professional services. Payments are made quarterly to resellers.
  • How much can I earn?
    There's no cap! Earn 30-40% recurring revenue. The more you sell, the more you earn. Even lower tier plans deals bring in substantial commissions.
  • Where can I learn about becoming a reseller?
    Whether you're an AI novice or expert, if you recommend Azara or assist with AI implementation, this program is for you. Consultants, agencies, and solo entrepreneurs will find immense value. Azara will direct clients seeking professional services to our resellers. Provide workshops, training, customization, and integrations to boost client value. Set competitive fees and expand your revenue potential. You can learn more about our Reseller Program by contacting us here.
  • How accurate and reliable is Azara?
    Azara maintains a reliability and accuracy rate of approximately 98%. We offer enterprise-level solutions with advanced RAG solutions for higher accuracy rates that include synthetic data and distillation. However, please note that human review is always necessary to ensure that the content aligns with your desired results.
  • How do I determine if Azara is suitable for my company?
    Azara is built to support various functions, from back-office document processing and sales lead capture to customer support and more. If you're looking to boost efficiency, automate tasks, search private records, or build an AI-powered workforce, Azara is the solution for you. Ideal for handling clerical tasks like forms, Q&A, sales, support, and onboarding, it’s a powerful tool for entrepreneurs, professional service firms, and business leaders aiming to streamline operations and drive revenue growth.
  • Where is my data stored?
    Your data is stored securely on encrypted AWS servers, ensuring top-tier protection. Azara respects your privacy and does not access or read your documents. We are SOC-2, GDPR, and HIPAA compliant, offering enterprise-grade security with full audit trail capabilities to meet the highest standards of data integrity and compliance.
  • How do Azara credits work?
    Azara offers a variety of plans to suite any business or enterprise needs. Plans allocate a specific number of monthly credits. These credits are used for actions like training AI agents, connecting into third party applications, running workflows or chatting based on compute usage. Your usage resets every month. Contact Azara sales team for more information.
  • What is Azara and how does it work?
    Azara is a platform that makes AI delegation easy for automating tasks like onboarding, sales lead capture, customer service, and more. It allows users to build, train, and deploy AI agents without any coding knowledge. These agents can handle complex tasks, scale operations, and increase productivity. Azara supports over 175+ languages and integrates with various tools like WhatsApp, Messenger, CRM, and Slack.
  • Can I add Azara to my website or messaging service?
    Absolutely! Azara offers easy integration options for adding our AI agent to your website. Our web widget tools allows you to easily copy and paste a script for seamless embedding, ensuring a smooth user experience. Whether you have a static website or a dynamic web application, Azara can be seamlessly integrated to enhance your website's functionality, or WhatsApp with AI capabilities. Our documentation provides step-by-step instructions, and our support team is always available to assist you in the integration process.
  • How do I integrate with other platforms?
    Integrating Azara with other platforms is a breeze. We integrate with anything with an API. Azara empowers businesses to connect your ai agents to tools you already use, customize your AI agents and deploy them from anywhere. Whether it's integrating with a website, mobile app, CRM, or any other platform, our API makes it effortless. You even have the option to make your AI Agent public, allowing widespread access. Experience the power of Azara's seamless platform integration and unlock limitless possibilities for your AI-driven applications.
  • Can Azara help me get started?
    Azara provides a seamless onboarding process to help you get started quickly. Once you have an account, our user-friendly interface will guide you through creating your first AI agent. You can easily upload files, paste text, or connect to your corporate database to personalize your agent. Our comprehensive documentation and dedicated support team are also available to assist you every step of the way. Start your AI journey with Azara today and unlock the power of intelligent automation.
  • What integrations do you support?
    Azara integrates with an extensive suite of business tools including Gmail, Google Sheets, WhatsApp, Slack, Hubspot, Dropbox Sign, Twitter, Spreadsheets, Airtable, and more. We'll be continuously expanding our integration library.
  • What models do you support?
    Azara integrates a blend of LLMs with OpenAI, Gemini, Anthropic, and top open-source models, delivering a wide array of AI capabilities..
  • What's the Difference Between AI Agents and Workflows?
    AI agents interact directly with users, handling tasks like answering queries redirecting to forms, and collecting leads. Whereas Workflows interview your team to automate complex, multi-step processes, and integrates into tools to execute work on your behalf behind the scenes. We offer a variety of plans to suite any business needs. Contact us to learn more.
  • What data is supported?
    With Azara you have the flexibility to upload multiple filetypes, paste text, PDFs, CSV, XLS, insert a URL or connect into your corporate database to create a unique AI agent.
  • How do I sign up for Azara?
    Contact our sales team for an enterprise demo and let us show you the power of working with AI Agents in your business.
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